LIMITED WARRANTY ON PRODUCTS


Any of our products which, under normal operating conditions, proves defective in material or Workmanship within one year from the date of shipment by GROUP FOUR Transducers, Inc., ("GROUP FOUR") will repair or replace free of charge provided that you obtain a Return Material Authorization fromGROUP FOUR. Send the defective product, transportation charges prepaid with notice of the defect, and establish that the product has been properly installed, maintained, and operated within the limits of rated and normal usage. Replacement product will be shipped F.O.B. our plant. The terms of this warranty do not extend to any product or part thereof which, under normal usage, has an inherently shorter useful life than one year. The replacement warranty detailed here is the buyer's exclusive remedy, and will satisfy all obligations of GROUP FOUR whether based on contract, negligence, or otherwise. GROUP FOUR is not responsible for any incidental or consequential loss or damage, which might result from a failure of any Group Four Transducer, Inc. product. This express warranty is made in lieu of any and all other warranties, expressed or implied, including implied warranty of merchantability or fitness for particular purpose. Any unauthorized disassembly or attempt to repair voids this warranty. Removal of load cell label voids warranty.

OBTAINING SERVICE UNDER WARRANTY

Advance authorization (RMA) is required prior to the return to GROUP FOUR. Before returning the item either write to the Repair Department, Group Four Transducers, Inc., 22 Deer Park Drive, East Longmeadow, MA 01028, or call (413) 525-6182 with
1.) A part number; 2.) A serial number for defective product; 3.) Shipping and billing addresses; and 4.) A technical description of the defect. (In order to properly repair a product, it is absolutely necessary for Group Four to receive information specifying the reason the product is being returned. Specific test data, written observations on the failure and the specific corrective action you require, are needed.) Shipment to GROUP FOUR shall be at Buyer's expense and must be labeled with RMA Number. East Longmeadow, Massachusetts. Non-verified problems or defects may be subject to a $45 evaluation charge. Repaired items will be shipped to you F.O.B. our plant in

OBTAINING NON-WARRANTY SERVICE

1.) Advance authorization (RMA) is required prior to the return to GROUP FOUR. Please follow same procedure as "Obtaining Service Under Warranty." After the product is evaluated by GROUP FOUR we will contact you to provide the estimated repair costs before proceeding. The minimum evaluation charge is $45. Shipment to GROUP FOUR shall be at Buyer's expense and repaired items will be shipped to you F.O.B. our plant in East Longmeadow, Massachusetts. A purchase order is required to proceed with repairs.

REPAIR WARRANTY

All repairs of GROUP FOUR products are warranteed for a period of 90 days from date of shipment. This warranty applies only to those items, which are found defective and repaired. It does not apply to Products in which no defect was found and which are returned, "as is" with the exception of recalibration. Out of warranty products may not be capable of being returned to the exact original specifications or dimensions.